ENIGMA 360°

Voice bot by industry

The same bot, a different script for every industry. Pick your field and see what a call looks like, what the bot asks and what you get at the end.

Voice bot for insurance agents

A voice bot that calls your insurance agency's leads, finds out what coverage they have today and what interests them, and passes to the agent only the people who are ready for a meeting. Every call is recorded and transcribed.

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Voice bot for mortgage and debt consolidation advisors

A voice bot for mortgage and debt consolidation firms. It calls leads, finds out what stage they are at, how much they need and when, and books a meeting with an advisor.

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Voice bot for real estate brokerages

A voice bot for agents, developers and real estate offices. It calls back property inquiries, asks about budget, area and timeline, and books a showing with the agent. Every call is logged in the CRM.

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Voice bot for nonprofits and fundraising

A voice bot for nonprofits. It calls existing donors and prospects, tells them about your work, says thank you, invites them to events and passes to your team the people who want to give. No expensive call center.

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Voice bot for clinics and treatment centers

A voice bot for private clinics, practices and treatment centers. It calls back everyone who left their details, finds out what they need, sets up an appointment request and reaches out to returning patients. Every call is documented.

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Voice bot for sales and telemarketing call centers

A voice bot for sales floors and telemarketing companies. It makes the opening call to the whole list, filters out people who are not relevant or do not answer, and passes only scored leads to your reps. It replaces hours of manual dialing.

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Voice bot for collections

A voice bot for companies and collection agencies. It calls customers with an outstanding balance, reminds them about the payment, sends a payment link on WhatsApp and documents every call with a recording and a transcript.

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Voice bot for logistics and delivery

A voice bot for distribution, courier and logistics companies. It schedules delivery times, confirms addresses, answers customers who ask "where is my delivery?" and updates everything in the system.

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Solutions for retail and pharmacy chains

Systems for chains with many locations: card reconciliation across all your processors, supplier invoice matching, inventory counts, a voice bot for the loyalty club and 24/7 phone answering.

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Voice bot for law firms

A voice bot for law firms. It answers new inquiries even at night, collects the first details of the case, books a consultation and sends the fee agreement for e-signature.

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Voice bot for contractors and remodelers

A voice bot for contractors and remodeling companies. It calls every lead, asks about the type of job, the location and the timeline, books a site visit and sends the quote for e-signature.

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What every industry has in common

The ENIGMA 360° voice bot runs on the same engine in every industry, but the script, the questions and what counts as a "good lead" are built for each business. An insurance agent wants to know what coverage the customer has today, a mortgage advisor wants to know the amount and the timeline, and a clinic wants to book an appointment. In every case the process is the same:

  1. We write the call script together: the opening, the questions, answers to common questions and what the bot must not say.
  2. You upload a lead file, and the bot calls from your business number during the hours you set.
  3. After every call the bot scores the lead from 1 to 5. Leads scored 4 or 5 come to you as qualified hot leads, and a 3 is flagged for review. Calls shorter than about 10 seconds are not counted as leads.
  4. Your rep gets the lead with a summary, a transcript and the recording, and knows exactly who they are talking to.

Why it works in industries that make a lot of calls

In industries like insurance, mortgage, real estate and sales call centers, most of your reps' time goes to calls that lead nowhere: no answer, not relevant or not now. The bot makes the opening call to the whole list, and your reps talk only to people who already said yes. For nonprofits and clinics it calls back everyone who left their details, even when the team is busy.

Questions about the bot by industry

My industry is not on the list. Will it work for me?

Most likely, yes. Any business that calls leads or gets a lot of calls can work with the bot. The script is built for your business.

Does the bot sound like a real rep?

The bot speaks natural English (and other languages, including Hebrew), at the pace of a normal conversation. It answers according to the script and the settings you define.

Are the calls recorded?

Yes. Every call is saved as a recording and transcribed, and you can listen to it inside the system.

What happens when someone asks to be called back?

The bot logs the request and the requested time, and it shows up on the lead card.

About the Voice Bot Guides