A payment link the customer pays from their phone
Amount, description, send. The customer taps, pays, and you see the payment on their record.
What you set in the link
One link for one payment, for one customer.
Amount
Fixed, or the amount of an open invoice.
Description
What the payment is for, as the customer will see it.
Customer
From the CRM, with their phone number.
Expiration
How long the link stays active.
Channel
WhatsApp or SMS.
After payment
An automatic receipt to the customer.
Close the deal on the same call
The rep ends the call, sends a link, and the customer pays before they forget.
- No asking for card details over the phone
- No terminal
- Payment documented on the record
How it works
Open the customer record
Or one of their open invoices.
Create a link
Amount, description and expiration.
Send
In WhatsApp or SMS, and see when the payment comes in.
Why a link beats the phone
When you ask a customer for card details over the phone, some customers hesitate, and the business has to protect that information. With a payment link, the customer enters the details themselves, on the payment processor's secure page, whenever it suits them. The business keeps only a confirmation that the payment went through.
A link for an existing invoice
When a customer has an open invoice, you create a payment link from it for the balance. When the customer pays, a receipt is recorded and the invoice is closed. Collection tracking turns from a list of debts into a list of links you sent.
Status for every link
For every link you see whether it was sent, whether it was paid and when. A link that is still unpaid after a few days is a sign to follow up with the customer, and the rep sees it on the record without checking the bank account.
Common questions
Does the customer need to install anything?
No. The link opens in the phone's browser.
Can I send the same link more than once?
Yes, as long as it is still valid and has not been paid.
Payments in ENIGMA 360°
Get paid by card from a link in WhatsApp, and an invoice goes out to the customer without you typing anything.
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