ENIGMA 360°
Industries · Law firms

Voice bot for law firms

A client looking for a lawyer calls several firms, and the first one to answer gets the case. The bot answers every inquiry, collects the case details and books a consultation, so the attorney comes to the meeting prepared.

Law firms: what the bot solves

Inquiries after business hours

The bot answers at night and on weekends too, and logs the inquiry.

Many inquiries that are not a fit

The bot screens by practice area and passes the attorney only matching cases.

Paperwork

The fee agreement goes out for e-signature from the client's phone.

What the bot asks on the call

You write the questions. The bot asks them one by one, listens to the answer and responds to it.

  • What the inquiry is about
  • When the event happened
  • Contact details and a good time to call back
  • Whether they have already contacted another attorney about it

What you get

A score for every lead

Every call gets a score from 1 to 5. Leads scored 4 and 5 rise to the top of the list.

Summary, transcript and recording

Every call keeps a short summary, the full transcript and the recording, so you can hear exactly what was said.

Everything in the CRM

The lead goes into ENIGMA CRM with its source, stage and history, and you continue from there on WhatsApp, email or phone.

How it works for you

  1. Define practice areas

    Which areas the firm handles, and what to ask in each one.

  2. The bot answers and screens

    Every inquiry is logged with a summary and a score.

  3. Consultation and signature

    The attorney calls prepared, and the agreement goes out for e-signature.

Good to know

The bot does not give legal advice. It collects details and books a consultation with an attorney. The firm sets the wording of the opening and the questions.

Common questions

Does the bot give legal advice?

No. It only collects details and says the attorney will get back with an answer.

Are the calls kept confidential?

The calls are stored in the firm's account, and access to them follows the permissions the firm sets.

Can I send a fee agreement for signature?

Yes, through ENIGMA SIGN, with signer verification and an evidence log.