ENIGMA 360°
Industries · Real estate brokerages

Voice bot for real estate brokerages

An agent on a showing doesn't answer the phone, and the inquiry goes to another brokerage. The bot calls everyone who asked about a property, finds out what they are really looking for, and books showings only with serious buyers and renters.

Real estate brokerages: what the bot solves

Lots of inquiries, few buyers

The bot checks budget and readiness, so the agent only meets people who are a fit.

Evening and weekend inquiries

The bot calls during the hours you set, so no inquiry waits until Monday.

An old database of prospects

Your prospect list from recent years comes back to life: the bot works through it and finds who is still looking.

What the bot covers on the call

You write the questions. The bot asks them one by one, listens to each answer and responds to it.

  • Buying or renting, and what type of property
  • Area, number of bedrooms and budget
  • Mortgage pre-approval or source of financing
  • When they can see a property

What you get

A score for every lead

Every call gets a score from 1 to 5. Leads scored 4 and 5 are your hot leads, and they go to the top of the list.

Summary, transcript and recording

Every call is saved with a short summary, the full transcript and the recording, so you can hear exactly what was said.

Everything in the CRM

The lead goes into ENIGMA CRM with its source, stage and history. From there you follow up on WhatsApp, by email or by phone.

How it works for you

  1. Write a script for each type of inquiry

    Buyers, renters, or owners who want to sell.

  2. Upload inquiries and databases

    From your website, listing portals or your brokerage's prospect database.

  3. The agent gets showings

    A scored list with what each prospect is looking for.

Good to know

The bot only talks about what you wrote about the property and the brokerage. It does not make up a price or any detail it was not given. The brokerage is responsible for consent from the people on the list and for following calling rules.

Common questions

Does the bot know our listings?

It knows what you write in its training. For each campaign you can write a script about a specific property or project.

Can we reach out to owners who want to sell?

Yes, with a separate script. The bot asks whether they plan to sell and when, and sets up a call with the agent.

What about people who didn't answer?

The bot tries again, up to the number of attempts you set for the campaign.

Do the leads go into our system?

They go into ENIGMA CRM with the summary and the recording. Connecting another system is done together with our team.