Digital signatures for business
Instead of printing, scanning and chasing customers, you send a document on WhatsApp or by email and the customer signs it on their phone within a minute. This guide explains how digital signatures work, what makes them reliable, and which documents are worth moving to them.
How it works
- Upload a document or pick a template: a contract, a quote or a work order.
- Mark where to sign and which details the customer fills in.
- Send a link on WhatsApp, by email or by text message.
- The customer opens it, verifies their identity and signs on their phone.
- Both sides get a signed copy.
What makes a signature reliable
A good digital signature does not rely only on a drawn signature. It includes verification of the signer, such as a one-time code sent to their phone, and an audit trail that records when the document was sent, when it was opened, from which device and when it was signed. That audit trail is what helps when there is a dispute.
Which documents are worth moving to digital signatures
- Quotes and work orders.
- Service agreements and engagement contracts.
- Sign-up and consent forms.
- Delivery and job-completion confirmations.
What to check from a legal point of view
In the US, the federal ESIGN Act and state laws generally recognize electronic signatures, but some types of documents require a specific form. Before you move sensitive documents to digital signatures, check with an attorney which kind of signature fits them.
Digital signatures in ENIGMA
ENIGMA SIGN sends documents for signature on WhatsApp and by email, verifies the signer with a one-time code and keeps an audit trail. Quotes and work orders are built with AI, and the AI agent can prepare a document and send it for signature when you ask in a voice message.
Questions and answers
Does the customer need to install an app?
No. They open a link and verify their identity with a code sent to their phone.
Can several people sign the same document?
Yes. You set several signers, and each one gets their own link.
Where is the signed document kept?
In your account, together with the audit trail, and with the customer as well.
See it work on your own leads
ENIGMA Voice Bot calls the leads from your file, scores each one from 1 to 5, and keeps the recording and transcript of every call.